New Orleans Regional Transit Authority
We’d love to hear what your have to say about the RTA. If you have a question, ask us. If you have a suggestion about how we can improve service, let us know your ideas. And if you have a complaint, please tell us so that we can work to make things right. Whatever you’re contacting us about, the more details and specifics you provide, the better we'll be able to respond.
| Quick Response Form | Question/Inquiry/Concern |
| Customer Care Ride Line | 504-248-3900 |
| RTA Newsletter | Subscribe here |
| Social Media | Facebook | Twitter | YouTube |
| Postal Address | 2817 Canal St, New Orleans LA, 70119 |
| comments@norta.com | |
| Lost-&-Found | Green Streetcar | 504-827-8451 |
| Lost-&-Found | Bus & Red Streetcar | 504-827-8399 |
| ADA - ID Center | 504-827-8345 |
The New Orleans Regional Transit Authority (RTA) is committed to a policy of non-discrimination in the conduct of its business, including its Title VI responsibilities, and to the delivery of equitable and accessible transportation services. The RTA recognizes its responsibilities to the communities in which it operates and to the society it serves. It is RTA’s policy to utilize its best efforts to assure that no person shall, on the grounds of race, color, or national origin be excluded from participation in, be denied the benefits of, or be subjected to discrimination under its program of transit service delivery and related benefits. Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a Title VI complaint with the RTA within 180 days from the date of the alleged discrimination.
Complaints may be filed with the RTA in writing and addressed to:
Regional Transit Authority
Title VI Coordinator
2817 Canal Street
New Orleans, La. 70119
A copy of the Title VI Complaint Form may also be obtained by calling (504) 248-3900 or click here to download form or send request directly here.
The RTA shall provide appropriate assistance to complainants who are limited in their ability to communicate in English.
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